At BBI, we take pride in building the most reliable motive power batteries in the industry. That’s why every battery comes backed with a five-year warranty—because we expect them to perform.
And on the rare occasion they don’t, we stand by our promise. We own it, we honor the warranty, and we work quickly to get you back up and running.
We know filing a warranty claim can feel like a hassle – and we don’t want you to go through it if the problem is something simple. A quick check now could save you time and paperwork later.
That’s okay. Contact us and our motive power experts will walk you through it.
If you’ve already gone through the checks above and the issue still isn’t resolved, the next step is to file a claim. Here’s how it works:
Download and complete the Warranty Claim Form. The more details you can provide, the faster we can process your claim.
Take clear photos of the battery, serial number, and any visible issues help us process your claim faster.
Email the form and photos to warranty@batterybuilders.com.
We’ll get back to you within 48-72 hours with the next steps to honor your warranty and make things right.
